Originally Aired - Monday, January 22 • 1:00 PM - 2:00 PM
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Location: S405a
Title: Price Increases, Inflation, the Economy… and What Your Customer Experience Can Do about It
Description: When customers complain about price, pushback that other companies are cheaper, or ask for discounts, well… that’s the norm. Yet technicians and sales reps are always shocked when it happens! Regardless of what is going on with the economy, it is vital to the success of any service business that your team knows how to manage the customer experience in such a way that they can not only overcome objections but prevent them as well. Let's talk about SOLUTIONS- communication, financing, relationships, and more!
Level: Entry Level
Cost: FREE to all registered AHR Expo attendees
Type: Free Industry Sessions
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